Selecting a new payment processing provider can be tricky business. When scoping out your options, here are some important things to consider:
First things first, you’ll want to find out if the payment processing system is integrated with your point-of-sale system. That way, you can launch transactions (and accept payments) from your payment screen, easily access reporting tools, and provide a seamless payment experience for your customers.
As of October 2015, if a chip card is presented to a merchant that has not adopted a certified EMV card terminal, liability for counterfeit fraud may pass to the merchant. To learn more about EMV, check out this quick video.
When looking at new payment processing providers, make sure they accept EMV and, while you’re at it, find out about transaction times. Slow EMV processing times is a common problem, and one your customers won’t want to deal with.
A handy option for customers who love the faster route, online ticket selling and refunding can help you:
- Reduce ticket line wait times
- Increase efficiency
- Improve your customers’ experience
Give your customers the gift of time—they’ll appreciate the convenience, and will keep coming back for more.
The fine print
Be sure to read the fine print when shopping around for a new payment processing provider. Many providers have hidden fees, binding contracts, and early termination fees. Find out what the real costs are—and whether you can end your service whenever you please.
If you’re in a bind, you want to know that someone has your back. Be sure to ask about customer support – where are they based? Will you have access to an account manager? How easy is it to get ahold of technical support and what are their hours?
It’s best to make the switch during your off-season—it’s more convenient for your employees to learn new skills when it’s not so busy. But if you’re ready to start with a new solution when business is booming, be sure to choose a provider who’ll work with your schedule for the installation, and who’ll provide informative resources to help you easily adjust to the change.
ChargeItPro is here for you every step of the way. We do more than offer your customers a seamless customer checkout experience. We’ll help you upgrade to EMV, provide online ticketing services, and offer more convenient ways to pay, like ApplePay. Whatever your situation, we’ll guide you through our solution options so that you can make the best move for your business.
We’re always here to help with any questions or concerns you may have, give us a call at 800.989.2135 or visit http://info.chargeitpro.com/gatemaster.