Let us manage the small stuff, so you can focus on the big picture.

Running an attraction takes everything you’ve got. That’s why Gatemaster offers a suite of managed services designed to keep your systems secure, reliable, and performing at their best—so your team can focus on delighting guests and growing revenue.

Our Managed Services

Cloud Storage

Secure, scalable, always accessible.
Your data is stored safely in the cloud with reliable backups and easy recovery—so you never lose critical information.

Help Desk Support

Get help when you need it.
Our dedicated support team is just a call or click away, ready to solve issues quickly and minimize downtime for your staff.

System Security

Protect your business and your guests.
Stay ahead of threats with robust security tools that safeguard payment data, guest information, and business operations.

Change Management

Upgrades without the headaches.
We handle software updates and system changes seamlessly, reducing errors and keeping your operation running smoothly.

Hardware Procurement

The right tools, delivered.
From POS stations to kiosks, we source and set up the hardware you need—configured to work perfectly with your Gatemaster system.

System Management

Less manual work, more automation.
We optimize system performance, handle configurations, and keep your tools aligned—so your team can focus on guests, not IT tasks.

System Monitoring

Catch issues before they become problems.
With proactive monitoring, we identify and resolve potential issues early—helping you avoid disruptions and keep operations smooth.

Managed Backup

Your safety net for peace of mind.
Regular, automated backups ensure that your most important data is always recoverable, no matter what happens.

Beyond Managed Services

In addition to core support, Gatemaster also provides:

  • Business Continuity & Disaster Recovery
    Confidence that your attraction will keep running, even in emergencies.
  • Strategy Development
    Expert guidance to grow revenue and improve guest satisfaction.
  • Purchase Path Optimization
    Tools and insights to boost conversions and increase sales online and onsite.
Why Choose Gatemaster Services?
  • Proactive, not reactive
    We catch issues before they impact your business.
  • Attraction-focused expertise
    Services designed specifically for amusement, FECs, waterparks, zoos, and more.
  • One partner, one platform
    Fewer vendors to juggle, better integration, and more peace of mind.

Ready to Simplify Your Operations?

With Gatemaster Services, you get a true partner who helps you protect, grow, and optimize your business.

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