Meet Our Team

Tiffany Blair is an accomplished Executive Vice President of Customer Service and Support at Gatemaster Technology, with over 17 years of dedicated experience in onboarding and supporting a diverse range of businesses. With a track record of assisting hundreds of businesses across 16 countries and 11 industries, Tiffany excels in increasing revenue, identifying cost-saving opportunities, and implementing business solutions through system automation. Her expertise extends to managing hardware and development teams, driving software enhancements and product development. Tiffany resides in Denver, Colorado, where she balances her professional achievements with her role as a proud mom to her son and attraction enthusiast.

• If I was stranded on a desert island the 3 items I want to have with me are:
  • A multi-tool for practical survival needs and home repair tasks.
  • A solar-powered satellite phone to stay connected and eventually signal for help.
  • My paddleboard, because even on a desert island, I’d love to explore the waters and keep active.
• The technological innovation that made the most impact in my life is Home automation! It allows me to streamline daily routines, improve energy efficiency, and create a living environment that responds to my needs and preferences. The ability to control my home’s lighting, security, and climate with just a voice command or a smartphone app has not only enhanced convenience but also sparked my interest in further innovations and developments in smart living solutions.
• My favorite theme park attraction has to be the thrill rides at Universal Studios. There’s nothing quite like the adrenaline rush of a high-speed roller coaster or the immersive experience of a 3D ride. The combination of cutting-edge technology, storytelling, and sheer excitement makes it an unbeatable experience for someone who loves both adventure and innovation.

I was born and raised in The Bahamas and then moved to the US for college in 2015. Since then, I have relocated to Florida, gotten married, had a beautiful daughter (and pup!) and started a career in customer service and business support. I am fortunate enough to have learned the beauty of interacting with everyone from a one-time customer to company presidents. When not helping attractions massively succeed, you can find me at an attraction myself! As a travel agent, it is my passion to help people have a magical vacation.

• If I were stranded on a deserted island my 3 must haves are a tent, water filter and fishing line/rod.
• One important skill that I believe everyone should have is adaptability. The only constant in life is change so being able to adapt to people, personalities, and situations will make life so much easier!
• If I could host a talk show my first guest would be Rihanna. As a fellow “island gyal” her success has always blown me away and learning from her would be amazing. A close second is Zendaya, she’s such a girl boss!
• When I was 5 I wanted to be a paleontologist or a prima ballerina.
• My favorite theme park is Animal Kingdom in Walt Disney World (really any of those parks, and Universal Orlando Resort… And SeaWorld Orlando!) But my favorite ride is tied between Avatar Flight of Passage, Guardians of the Galaxy Cosmic Rewind & Hagrid’s Motorbike Adventure! Sivako!

I am a Junior Executive Assistant at Gatemaster, supporting marketing initiatives and daily operations. With a strong focus on post-production tasks for Live with Sondra, I am dedicated to driving the company’s growth and success!

• My favorite attraction is the Tiki Room at Disneyland, they have the best pineapple ice-cream!
• If I could host a talk show, my first guest would be Elton John. He’s my favorite music artist and seems really funny.
• When I was 5 I probably a superhero if I’m being completely honest! But I’ve always wanted to be an actress.

As the Content Marketing Manager at Gatemaster Technology, I specialize in creating targeted content and innovative marketing strategies for the attractions industry. My work focuses on addressing key pain points for amusement parks, waterparks, and entertainment venues, enhancing guest experiences and operational efficiency. I develop engaging content, brochures, thought leadership pieces, and landing pages to showcase Gatemaster’s solutions. Collaborating closely with our dedicated team, I strive to position Gatemaster as an industry leader. With a commitment to excellence, I aim to elevate our brand and drive our mission forward.

• The technological innovation that made the most impact in my life is AI. It has had a big impact in my professional life. I have leveraged it to help streamline and improve my work. With the help of AI, I have gained new ideas and expanded my knowledge.
• I believe one important skill every person should have is emotional intelligence. Emotional intelligence is a vital skill that can help you succeed in your professional and personal life. Having this skill shows that are you able to listen and understand others during a conflict. You might also be able to help them better too.
• My favorite hobbies outside of work are making art on my iPad and reading.
• My favorite theme park is Silver Dollar City

Leveraged my Marketing Honours degree from Ontario Tech University to gain experience across various companies. This diverse experience allowed me to identify my ideal work environment and skillset application. I’m thrilled to be currently applying my knowledge and skills at Gatemaster, where I’m continuously learning and growing.

In my free time, I enjoy meeting friends for a meal, paint by numbers, making lists, organizing, and volunteering in my community.

• My brothers and I are born exactly 2 days and 2 months apart. I have a few teeth that look like canines teeth and yet meat is the thing I try to avoid the most. I won an IPAD from Cheese Strings in my teens.
• My biggest inspiration is probably my dad. He’s an amazing human being and he’s friendly with everyone, very positive, understanding, hard working, empathizes with others, he’s good at making conversation, and loves making others laugh. He’s the kind of person I want to be.
• My friends would describe me as organized, detail oriented, open minded
• My hobbies include research, paint by numbers, read, meeting friends, making lists, organizing, and volunteering in my community.
• If I had a super power it would be healing and protecting people from danger
• Some of my favorite things are food, socializing and meeting with friends, a walk/hike in the park
• My favorite theme park is Wonderland!

With over 22 years in the theme park and entertainment industry, I’ve dedicated my career to creating unforgettable experiences for guests. My journey began at just 16 years old at Paramount’s Kings Island. My early days were spent learning from some of the industry’s most talented professionals, and it was here that I discovered the magic of creating immersive worlds through events like Fear Fest, Haunt, and Winterfest.

Driven by my passion for the industry, I’ve taken on various roles across other parks and haunted attractions, always seeking to enhance the guest experience. Before joining Gatemaster, I served as the Groups and Events Manager at Entertrainment Junction. There, I effectively utilized Gatemaster’s system to streamline our group, event, and birthday party bookings, as well as introducing successful in-house events such as craft shows and Breakfast with Santa.

Now, I am thrilled to assist other attractions in optimizing their systems to ensure guest satisfaction. My goal is to leverage my extensive experience and insights to help create seamless and memorable experiences for all visitors.

• The person who is my biggest inspiration would have to be Dolly Parton. She inspires me through her philanthropy, advocacy, and music. She’s proof that success doesn’t have to harden your heart.
• When I was five, I declared to my mom that I wanted to be a preacher when I grew up. Her curious “Why?” was met with my dead-serious response: “Because they always get to eat chicken, and I love chicken.” What can I say? I was a kid who knew what I liked.
• My favorite theme park would have to be Kings Island. While other parks house some of my favorite rides like (the mind-bending Guardians of the Galaxy: Cosmic Rewind, the classic Tower of Terror, the intense Maverick, and the legendary Top Thrill Dragster), Kings Island holds a special magic for me. Maybe it’s all the memories of working there, or maybe it’s just that perfect mix of nostalgia and thrills, but something about that place feels like coming home.

I’m a new player in the attractions industry but have been working on software for close to 10 years. I studied Computer Science Engineering at the University of Colorado Boulder, and was self-employed doing a wide range of technical consultations, before finding a home here at Gatemaster Technologies.

• Spanish was my first language I learned, I love to cook and bake & I ran a marathon October 2023.
• My favorite movie/TV show would have to be The Bear or Parks and Recreation.
• One thing I have never gotten over is when I was 15 I solved a Rubick’s Cube in under 30 seconds and I’ve never been able to do it that quickly again. Now-a-days I can complete one but it takes multiple minutes.