About Us

Our History

Gatemaster was developed by owners of FEC facilities in 1994 and since then has been established as leading point-of-sales and ticketing software for admission and attraction-based industries. Our software is unique in that all point-of-sale features are easily accessible from a single all-inclusive program with mobile and installed software versions. Gatemaster is suitable for businesses large and small. We have a proven software solution that has been tried and tested in multiple environments. With over twenty-five years’ experience, serving more than 10 industries in 16 different countries. Gatemaster is well positioned for growth. We are pleased to offer you our expertise and create a solution for your business.

What We Do

Point-Of-Sale Ticketing & Control

Professional-quality season passes, tickets, and waterproof wristbands are all printed on demand to electronically gain admission to attractions throughout your facility. Customers can pay using a credit card, gift certificates, color photo Season Pass, wristband, or just charge to their hotel room. If they choose to purchase tickets online, confirming reservations is a breeze.

Learn More…

Party & Group Reservations

Easily schedule events from any point-of-sale station. Customers and coordinators automatically receive an event itinerary to ensure nothing is forgotten.

Learn More…

Facility & Resource Scheduling

When scheduling customers into attractions, know with a glance, exactly how many spots are left and what the availability is in the future. Quickly look up, schedule, or reschedule guests without overbooking.

Learn More…

Retail & Inventory Control

Enjoy the customer bustle and know that Gatemaster will page you when inventory is low. As supplies arrive from vendors, updating your inventory will take only a few minutes.

Learn More…

Customer Tracking Systems

Gather contact information, surveys, and purchase histories efficiently, and in many cases, automatically. Customers use the built-in cashless system to access their money at any point-of-sale station, kiosk, turnstile, or attraction throughout the facility. Season pass accounts can include spending credit, discounts, and more, while parents can impose child-spending limits. Meanwhile, at the redemption counter, cashiers are able to easily redeem prizes for a roomful of excited kids.

Learn More…

Cash Control & Employee Security

Gatemaster enables you to track the flow of cash, providing you with real-time accountability and reporting. From your office, monitor important data at all times such as how much money is in each cashier’s register.

Learn More…

Meet Our Team

Dr. Stephen Richardson

Founder & Senior Software Architect

Dr. Richardson started Gatemaster, like many successful San Francisco bay area tech start-ups, in his garage. Since its inception in 1994, Gatemaster has grown to become the industry leader in point-of-sale and ticketing software with clients in 16 countries worldwide and satellite offices in California, Utah and Colorado. He lives (and programs) in northern California.

Learn More…

Tiffany Blair

Director Of Operations

Tiffany has been Gatemaster’s leading onboarding and support guru for over a decade. She has supported the opening of hundreds of businesses in over 11 different industries and 16 countries. Tiffany is an expert problem solver specializing in increasing revenue, identifying cost saving problems, and creating solutions.  

Learn More…

Sondra Shannon

Chief Executive Officer

Sondra started out originally as a Gatemaster client operating an FEC in the late 90’s. She worked in Gatemaster’s training department traveling the world assisting clients in opening new facilities, then moving to sales and now Gatemaster CEO. Sondra has been crucial to Gatemaster’s growth as chief executive officer. She prides herself upon bringing her core values of integrity, clarity, and prosperity in the business and software development culture at Gatemaster.

Learn More…

Adam Macy

Web Development

Adam is our resident web guru having spearheaded Gatemaster’s e-commerce and mobile pos development teams. When he is not programming projects he is tending to his goats and chickens with his family.

Learn More…

Jake Shannon

Chief Executive Officer

Jake Shannon holds a master of science degree in financial engineering from golden gate university and prior to his work with Gatemaster he co-founded (and currently serves on the board) of reverse market insight, inc., a data analysis and consulting firm specializing in the reverse mortgage industry. He currently lives in Denver, Colorado with his wife and three children.

Learn More…

Brandi Blair

Director Client Services

Brandi has elevated Gatemaster’s b2b relationships with a specific emphasis upon customer service and technical support. Prior to Gatemaster, Brandi spent 11 years with b2b clients at Verizon Wireless. Brandi has lead Gatemaster’s Utah call-center. Now she manages Gatemaster’s social media presence, marketing, trade shows, client relations programs and agent quality assurance.

Learn More…

Come Work With Us

Gatemaster is much more than your typical point-of-sale company, we are a growing leader in the FUN business. If you don’t believe us see for yourself and apply! We are growing fast, from our San Francisco Bay Area home to our call center in the Colorado Rockies or mile high state, we have opportunities for talented, hard-working people.

We have an excellent and proven software solution that has been tried and tested in multiple environments. With twenty years of experience and over 800 clients in 16 different countries, Gatemaster is well positioned for growth. We are pleased to offer you our expertise and create a solution for your business.

8181 Arista Place
Suite 100
Broomfield, Co. 80021

Sales

510-799-9725 Ext. 1

sales@gatemaster.com

Support

510-799-9725 Ext. 2

support@gatemaster.com

Sales

510-799-9725 Ext. 1

sales@gatemaster.com

Support

510-799-9725 Ext. 2

support@gatemaster.com

© 2019 Gatemaster. All Rights Reserved.

Creative by The Evoke Group