Founder & Senior Software Architect

Dr. Richardson started Gatemaster, like many successful San Francisco bay area tech start-ups, in his garage. Since its inception in 1994, Gatemaster has grown to become the industry leader in point-of-sale and ticketing software with clients in 16 countries worldwide and satellite offices in California, Utah and Colorado. He lives (and programs) in northern California.

Chief Revenue Officer

Jake Shannon holds a master of science degree in financial engineering from golden gate university and prior to his work with Gatemaster he co-founded (and currently serves on the board) of reverse market insight, inc., a data analysis and consulting firm specializing in the reverse mortgage industry. He currently lives in Denver, Colorado with his wife and three children.

Jr. Executive Assistant

I am a Junior Executive Assistant at Gatemaster, supporting marketing initiatives and daily operations. With a strong focus on post-production tasks for Live with Sondra, I am dedicated to driving the company’s growth and success!

Client Engagement Associate

With over 22 years in the theme park and entertainment industry, I’ve dedicated my career to creating unforgettable experiences for guests. My journey began at just 16 years old at Paramount’s Kings Island. My early days were spent learning from some of the industry’s most talented professionals, and it was here that I discovered the magic of creating immersive worlds through events like Fear Fest, Haunt, and Winterfest.

Driven by my passion for the industry, I’ve taken on various roles across other parks and haunted attractions, always seeking to enhance the guest experience. Before joining Gatemaster, I served as the Groups and Events Manager at Entertrainment Junction. There, I effectively utilized Gatemaster’s system to streamline our group, event, and birthday party bookings, as well as introducing successful in-house events such as craft shows and Breakfast with Santa.

Now, I am thrilled to assist other attractions in optimizing their systems to ensure guest satisfaction. My goal is to leverage my extensive experience and insights to help create seamless and memorable experiences for all visitors.

Chief Executive Officer

Sondra started out originally as a Gatemaster client operating an the late 90’s. She worked in Gatemaster’s training department traveling the world assisting clients in opening new facilities, then moving to sales and now Gatemaster CEO. Sondra has been crucial to Gatemaster’s growth as chief executive officer. She prides herself upon bringing her core values of integrity, clarity, and prosperity in the business and software development culture at Gatemaster.

Director of Strategic Partnerships

Josh is the owner and founder of Green Legal Group, P.C., a general practice firm that provides high-quality legal services primarily in the areas of business and corporate law, intellectual property, divorce and family law, and estate and probate law. His focus at the firm is business and intellectual property, especially trademarks and copyrights. In addition to running his own firm, he is Director of Strategic Partnerships here at Gatemaster.

Content Marketing Manager

As the Content Marketing Manager at Gatemaster Technology, I specialize in creating targeted content and innovative marketing strategies for the attractions industry. My work focuses on addressing key pain points for amusement parks, waterparks, and entertainment venues, enhancing guest experiences and operational efficiency. I develop engaging content, brochures, thought leadership pieces, and landing pages to showcase Gatemaster’s solutions. Collaborating closely with our dedicated team, I strive to position Gatemaster as an industry leader. With a commitment to excellence, I aim to elevate our brand and drive our mission forward.

Lead Developer

Adam is our resident web guru having spearheaded Gatemaster’s e-commerce and mobile pos development teams. When he is not programming projects he is tending to his goats and chickens with his family.