Gatemaster Blog
The Problem with AI Email Summaries: How They’re Impacting Guest Communication (and What Gatemaster Clients Should Know)
Email service providers like Yahoo are rolling out AI-powered summaries that automatically extract and display key details from emails—often before the recipient even opens them. While this feature offers convenience to users, it introduces a new challenge for...
Bowling & Beyond: Social Gaming’s Attraction Impact
Bowling & Beyond: Social Gaming's Attraction Impact Overview: In a captivating episode of "Live with Sondra," Gatemaster Technology CEO Sondra Shannon engaged in a thought-provoking discussion with Bart Burger, Director of Marketing and Investor Success at...
Simplify Guest Entry & Safety: How Gatemaster Solves Access Control Challenges for Amusement Parks, Waterparks, and Attractions
In the world of amusement parks, waterparks, family entertainment centers (FECs), and other attraction facilities, managing guest entry is one of the biggest operational headaches. Long lines, missed restrictions, and complicated pass validation can ruin the guest...
Revolutionize Your Guest Experience with Gatemaster’s Mobile Wallet Integration
In the theme park and attraction industry, guest convenience is everything. Long gone are the days when customers were willing to dig through emails or texts to find their admission tickets. Whether it's a one-time visit or an entire season of fun, your guests expect...
Inclusive Innovation: Empowering Teams & Enhancing Guest Experiences in Attractions
Inclusive Innovation: Empowering Teams & Enhancing Guest Experiences in Attractions Overview: In the latest episode of Live with Sondra, Gatemaster Technology’s CEO, Sondra Shannon, sat down with Marah Rodriguez, Regional VP of Sales at Mobaro, to unpack what...
Don’t Let the Cobwebs Collect: Is Your Business Being Held Back by Outdated Systems?
Think about your favorite attractions – the thrill of a rollercoaster, the immersive storytelling of a themed environment, the seamless experience of a waterpark. These experiences are constantly evolving, with new rides, technologies, and processes introduced to keep...
Breaking Barriers to Inclusion: Creating Inclusive, Sustainable Experiences
Breaking Barriers to Inclusion: Creating Inclusive, Sustainable Experiences Overview: In the latest episode of Live with Sondra, Gatemaster Technology CEO Sondra Shannon sat down with Emmanuel Kelly, Co-Founder of Outlyer Ltd., for an unforgettable discussion. This...
The Tech Behind the Tap: Innovations in Self-Serve F&B
The Tech Behind the Tap: Innovations in Self-Serve F&B Overview: In this forward-thinking episode of “Live with Sondra,” Gatemaster CEO Sondra Shannon sits down with Jose Hevia, founder and CEO of DraftServ Technologies, for an engaging conversation on the future...
Top 5 Ticketing Problems for Attractions – and How Gatemaster Solves Them
If you operate a theme park, museum, zoo, or family entertainment center, you know that managing ticketing can be just as important as delivering a great guest experience. Unfortunately, many attraction operators struggle with outdated systems and disconnected tools...
How Kiosks and Mobile Ordering Are Transforming Theme Parks and Redefining the Guest Experience
In an industry defined by immersive environments and high-volume crowds, few technological advancements have proven as impactful as the integration of kiosks and mobile ordering systems. These tools are not just conveniences, they're catalysts for operational...
Streamlining Without Sacrificing Hospitality: How Top Attractions Balance Speed and Guest Experience
For seasonal attractions, speed and hospitality often feel like opposing forces—especially during peak days when guests are lining up for food, rides, and experiences. But what if you could streamline your operations without compromising warmth, quality, or personal...
Starting Group Visits Off Right: Payment, Greetings & Great Experiences
Hosting group visits-from school field trips to tour buses and preschools-can be incredibly rewarding, but it also comes with its own set of challenges. Over the years, we’ve discovered that a few key policies and practices make all the difference in creating smooth,...
