Gatemaster Blog
How Guest-Driven Transactions Create Accurate Data and Improve Decision-Making At Your Attraction
Guest-driven transactions (GDTs) are a new way for businesses to interact with their customers and gain valuable insights into their behavior. GDTs involve the use of technology to track customer interactions across different channels, such as online stores, mobile...
The GT Summit April 19-20, 2023 – Your Guide to Increasing Sales and Enhancing the Guest Experience
This April, join us at the GT Summit to learn about the latest trends in guest-driven transactions, mobile ordering, and marketing self-service to your guests. At the Summit, we will provide expert advice and tips for creating efficient processes that will help you...
The Benefits of a Customer-Driven Experience
In a world where people's opinions are increasingly valued, customer-driven experiences are vital to keeping guests happy. Understanding what customers want and how they want to purchase goods or services is essential to creating an enjoyable experience. Let's explore...
How Up-to-Date Software Can Increase Your Attraction’s Sales and Guest Satisfaction
As the world becomes increasingly digital, attractions need to keep up with the times. Outdated software for online and mobile purchases for your guests can cost you lost sales and customer satisfaction. Up-to-date software provides an enjoyable experience for your...
10 Reasons Why the Guest-Driven Transaction is Going to Change Purchases
The guest-driven transaction is a new way of thinking about customer service and hospitality. It focuses on creating an experience beyond just the transaction and instead creates an atmosphere that customers want to return to. Here are ten reasons why this type of...
How to Keep Your Customers’ Online Purchases Safe at Your Attraction
With more and more people making purchases online, attraction owners and operators need to ensure their customers’ online transactions are secure. This is especially true when you consider that many customers may be using their credit cards, debit cards, or other...
Gatemaster NOW! July 2022
Client Spotlight! Congrats to SomerSplash on their second season using the benefits of Mobile Ordering! Somer Splash has been in business since 2006 and is located in Somerset, Kentucky. After an extensive evaluation process, SomerSplash selected Gatemaster as their...
Credit Card Chargebacks: What Amusement Businesses Need to Know
Credit Card Chargebacks: What Amusement Businesses Need to Know As the payments landscape continues to evolve, it is important to understand how a credit card transaction is processed and the liabilities a business may be held responsible for. Certain liabilities,...
Content strategies that engage your guest!
In a highly competitive atmosphere, a consumer can consume up to 5,000 ads per day according to the research firm Yankelovich in 2007. That number is estimated to be between 6,000 to 10,000 in 2021. “The purpose of advertising and branding is to increase awareness of...
Upsell Products on eCommerce for a Better Guest Driven Experience
More and more guests are using mobile devices to buy, allowing for the opportunity to upsell as part of the purchasing path before arrival at your facility. If they know what is available before they arrive this leads to happier interactions with employees and a...
Take the Workout of Season Pass or Membership Processing
What are some ways that we can cut down on season pass and membership processing and enhance the guest experience? At the beginning of each season, many facilities struggle with the long lines associated with guests attempting to process their season pass voucher into...
The Benefits of Offering Vouchers
Vouchers are considered merchandise or admission item that can be redeemed for a specific product or service. Vouchers can help encourage the guest to spend more at the facility. Here are 7 reasons why your business needs offer vouchers products. Personalize your...
Creative by The Evoke Group