by Sondra Shannon | May 1, 2026 | News & Events, Systems, Tips & Tricks
When Software Can’t Do Simple Math: The Real Cost of Inaccurate Reporting Most operators do not expect perfection from software. They understand that every system has a learning curve, a few quirks, and the occasional limitation. What they should expect, however, is...
by Tiffany Blair | Mar 27, 2026 | Case Studies, Industries, News & Events, Tips & Tricks
Premium Tier Trap in Venue Software | Gatemaster When operators evaluate new software, the conversation usually starts with one question: “What does it cost?” On paper, the answer often looks reassuring. The base price feels manageable. The system promises to replace...
by Tiffany Blair | Mar 17, 2026 | Case Studies, Industries, News & Events, Tips & Tricks
Your Software Vendor Shouldn’t Disappear After Go-Live Many operators assume support will be there when they need it. Sometimes it is. Sometimes it isn’t. When support is slow, impersonal, or unfamiliar with your setup, small issues can snowball into operational...
by Tiffany Blair | Mar 17, 2026 | Case Studies, Industries, News & Events, Tips & Tricks
One Operation. One Database. Zero Guesswork. At many attractions, operations rely on a patchwork of systems that were never designed to work together. Ticketing, food and beverage, retail, memberships, and reporting often operate in silos, forcing staff to bridge the...
by Tiffany Blair | Jan 14, 2026 | Case Studies, Industries, News & Events
Breaking the Loop: A Real Story of Ownership, Persistence, and Service Last week, a client contacted us with a serious issue: their credit card processing was completely down. No transactions were going through. For a family-run attraction, this meant operations were...
by Sondra Shannon | Dec 14, 2025 | News & Events
The ROI of Strategy: Why the GT Summit is an Investment, Not an Expense How Targeted Employee Training Drives Double-Digit Revenue Growth Level Up: Building the Next Generation of Attractions. In the highly competitive attractions industry, facility leaders face a...
