As the world becomes increasingly digital, attractions need to keep up with the times. Outdated software for online and mobile purchases for your guests can cost you lost sales and customer satisfaction. Up-to-date software provides an enjoyable experience for your...
If you think your admissions and attraction-based business is too small to take advantage of the point-of-sale and ticking features that the bigger facilities use think again. Smaller businesses can and do use the features below increasing their sales year over year...
July is Gatemaster’s Customer Appreciation Month! Gatemaster is celebrating 25 years of providing point-of-sale and ticketing to the admission and attraction businesses. Each week we will be offering prizes to Gatemaster Customer’s on our social media pages. Be sure...
As attraction operators, we all strive to offer the best possible guest experience. We know that our guests want the best experience possible and we know that they are willing to pay more to get it. When we create products and packages that are packed with meaningful...
With many different people, teams, or departments working together on projects, it’s easy for information to get jumbled or disorganized. Understanding the size and scope of all projects and keeping project goals in mind can be a large task for management. Meetings...
Anyone who has worked in guest service knows that it is an undisputed fact that you will have to deal with an angry or upset guest. How you (or your team members) respond can make all the difference between the situation being resolved at first contact or the...
