Innovating Attractions: Special Effects, Mobile Trends, and Anticipating Guest Needs

Join us for a captivating recap of the latest “Live with Sondra” session, where Sondra Shannon, CEO of Gatemaster Technology, explores the latest trends in attractions alongside special guests Nathan and Caitlin Hodges from Froggy’s Frog.

Insights from This Live:

This live Q&A featured CEO Sondra Shannon and special guests Caitlin Hodges and Nathan Hodges from Froggy’s Fog, discussing the use of fog, scent, snow, and other special effects to create immersive experiences in attractions. Here are some key takeaways:

  • The Importance of Immersion:
    • Theme parks, attractions, and even Escape Rooms are increasingly using special effects to create more immersive experiences for visitors.
    • These effects can trigger memories and emotions, leaving a lasting impression.
  • The Power of Scent:
    • Scent is one of the most powerful memory triggers.
    • Smells associated with happy memories can create a positive association with the entire experience.
    • Attraction designers are using scent strategically to enhance specific areas and even increase concession sales.
  • Fog & Snow for More than Atmosphere:
    • Fog machines are no longer limited to haunted houses.
    • Fog and snow can be used to create a variety of effects, from volcanoes to laser tag arenas.
    • Even the color of the fog or snow can be customized.
  • Safety and Education:
    • There are misconceptions about the safety of fog machines.
    • Froggy Fog emphasizes using high-quality, regulated fluids that are safe for most people.
    • Educating clients about fire safety systems and proper machine use is crucial.
  • Industry Involvement:
    • Froggy Fog supports the attractions industry through sponsorships, scholarships, and safety training programs.
Quotes from This Live:
  • The Future of Immersive Experiences
    • “The use of fog, scent, and snow evolving in attractions in the coming years… It’s an easy addition and it’s an inexpensive addition to your attraction to just create a whole another level of immersiveness.”
      – Caitlin Hodges
    • “With the right effects, you can transport your guests to another time and place. It’s storytelling on a whole new level.”
      – Caitlin Hodges
  • Customer Focus:
    • “At Froggy Fog, we understand that every attraction is unique. That’s why we offer custom solutions to meet your specific needs.”
      – Caitlin Hodges
    • “Our goal is to help you create lasting memories for your guests. When they walk out of your attraction, you want them to be wowed!”
      – Nathan Hodges
Froggy’s Frog’s Approach

Froggy’s Frog prioritizes innovation and guest satisfaction, using cutting-edge technology to create immersive experiences. Their approach focuses on proactive guest engagement and personalized interactions to exceed expectations.

Guest Preferences and Technology

Nathan and Caitlin discuss the latest trends in mobile technology and how attractions can leverage them to enhance guest experiences. They emphasize the importance of anticipating guest needs and using technology to streamline operations and improve efficiency.

Sondra’s Perspective

Sondra shares her insights on the future of attractions, emphasizing the importance of staying ahead of trends and embracing technology to remain competitive. She underscores the need for attractions to prioritize accessibility and inclusivity in their offerings.

Improving Guest Experience

The speakers explore practical strategies for improving guest experiences, including the use of special effects and mobile apps to enhance interactivity and engagement. They stress the importance of creating memorable moments that leave a lasting impression on guests.

Creating Memories and Guest-Centric Culture

By prioritizing guest satisfaction and personalization, attractions can create unforgettable memories for visitors. Nathan and Caitlin share examples of how Froggy’s Frog has embraced a guest-centric culture to build loyal relationships with their audience.

Our Client’s Guests’ Appreciation and Value

Froggy’s Frog has seen firsthand the positive impact of their innovative approach on guest satisfaction and loyalty. By prioritizing guest needs and leveraging technology, attractions can create value for their visitors and foster long-term relationships.

nathan and caitlin hodges headshot
The Hodges
headshot of sondra shannon
Connecting with the Speakers:

Stay connected with Sondra, Nathan, and Caitlin for more insights on the future of attractions and technology. Follow them on LinkedIn and Twitter for updates and industry news.

Connect with them on LinkedIn!