Gatemaster Blog
Stop Payment Disruptions: Secure Your Software & ROI
Stop Payment Disruptions: Secure Your Software & ROI Chris Wheeler, President of Paystri, joins Sondra Shannon to unpack a critical shift in the attractions and ticketing industry: payments are no longer operational plumbing—they are a primary driver of revenue,...
The Fan Journey: Ticketing Strategies for Loyalty
The Fan Journey: Ticketing Strategies for Loyalty Jennifer Kantor, Founder of Jennifer Kantor Consulting, brings nearly 25 years of ticketing and live event expertise into a singular focus: eliminating friction across the fan journey. Her core thesis is...
7-Star Service: Designing Experiences Guests Remember
Live With Sondra In Studio7-Star Service: Designing Experiences Guests Remember Ft. Ruby Newell-Legner, Fan Experience Consultant at 7 Star ServiceBrilliant rides don’t guarantee repeat visits. Experiences do.Most operators invest millions into hardware—but leave the...
The Hidden Cost of Operational Friction in Attractions
Discover why attractions are replacing legacy server-based systems with cloud-native attraction software to improve operations, reporting, and guest experience.
5 Operational Fixes Attractions Should Make Before Peak Attendance
Discover why attractions are replacing legacy server-based systems with cloud-native attraction software to improve operations, reporting, and guest experience.
50 Years of Insights: Scaling Florida’s Best Attractions
50 Years of Insights: Scaling Florida’s Best Attractions Bill Lupfer, President & CEO of the Florida Attractions Association, brings over five decades of leadership shaping one of the most competitive tourism ecosystems in the world. His central thesis:...
Cloud-Native Attraction Software vs. Legacy Systems: Why the Industry is Shifting
Discover why attractions are replacing legacy server-based systems with cloud-native attraction software to improve operations, reporting, and guest experience.
From Vision to Reality: Secrets of Themed Fabrication
From Vision to Reality: Secrets of Themed Fabrication In this episode of Live with Sondra, Sondra Shannon sits down with Michael Acevedo, Manager of Business Development at Nassal—a global leader in themed fabrication behind iconic projects like Star Wars: Rise of the...
Waterpark Wealth: Maximize Revenue from Concept to Launch
Waterpark Wealth: Maximize Revenue from Concept to Launch Ken Handler, President of Global Management Amusement Professionals (GMAP), brings more than three decades of hands-on experience in waterpark startups, distressed property turnarounds, and revenue-first...
When Software Can’t Do Simple Math: The Real Cost of Inaccurate Reporting
When Software Can’t Do Simple Math: The Real Cost of Inaccurate Reporting Most operators do not expect perfection from software. They understand that every system has a learning curve, a few quirks, and the occasional limitation. What they should expect, however, is...
Dive Deep: Scaling Revenue with Underwater Gaming
Dive Deep: Scaling Revenue with Underwater Gaming From Cost Centers to Revenue Engines: Strategic Lessons from Sub Sea Systems and Gatemaster In this episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, interviews Hannah de Bie, VP of Marketing...
High-Stakes Hospitality: Scaling Corporate Events at The Funplex ft. Sheri Murphy
High-Stakes Hospitality: Scaling Corporate Events at The Funplex ft. Sheri Murphy From Cookie-Cutter Packages to Premium Partnerships: Strategic Lessons from The Funplex and Gatemaster In this episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology,...
