Gatemaster Blog
Scale Your Attraction: Manage Risk & Secure Owner Wealth
Scale Your Attraction: Manage Risk & Secure Owner Wealth Overview: In this Live with Sondra episode, host Sondra Shannon (CEO of Gatemaster Technology) sits down with Joel Fearon, Attraction Industry Strategist at Twelve Points Business Advisors, to unpack scale,...
Solve Operational Gaps: Develop Confident Managers
Solve Operational Gaps: Develop Confident Managers Overview: On this episode of Live with Sondra, host Sondra Shannon, CEO of Gatemaster Technology, sat down with Taryn Eisenman-Bolduc, Co-Owner and Chief Strategy Officer at High Roads Management Training. With over...
The CEO’s Guide to Multi-Unit Action Park Strategy
The CEO's Guide to Multi-Unit Action Park Strategy Overview: Host Sondra Shannon sits down with Bron Launsby, CFE, CEO & Founder of Slick City Action Park to explore how bold concepts in the attractions industry scale into multi‑unit success. Their conversation...
Breaking the Loop: A Real Story of Ownership, Persistence, and Service
Breaking the Loop: A Real Story of Ownership, Persistence, and Service Last week, a client contacted us with a serious issue: their credit card processing was completely down. No transactions were going through. For a family-run attraction, this meant operations were...
Why Live with Sondra is the Essential Podcast for Every Attraction Professional
Why Live with Sondra is the Essential Podcast for Every Attraction Professional Overview: In the fast-moving world of attractions, growth and innovation are constant. To stay ahead—or even just to keep pace—requires not only deep technical knowledge but also strategic...
Exceeding Expectations: Culture & Experience Design
Exceeding Expectations: Culture & Experience Design Overview: On this episode of Live with Sondra, Gatemaster CEO Sondra Shannon spoke with Phil Bruno, Chief Experience Officer of Treat ’em Right Experiences, about the vital connection between culture, employee...
Canadian Strategy: Pricing, People & Park Profit
Canadian Strategy: Pricing, People & Park Profit Overview: Host Sondra Shannon (CEO, Gatemaster Technology) welcomed Bob Williams, General Manager of Calaway Park, for an insightful discussion on leadership, pricing, and guest experience in the attractions...
The Invisible Guide: AI’s Role in a Seamless Visit
The Invisible Guide: AI's Role in a Seamless Visit Overview: Host Sondra Shannon (CEO, Gatemaster Technology) welcomes Takashi Nakaguchi, Co‑founder and CEO, Nutmeg and Antonio Giordano, Business Development Lead at Nutmeg (a valued business partner) to discuss AI...
The ROI of Strategy: Why the GT Summit is an Investment, Not an Expense
The ROI of Strategy: Why the GT Summit is an Investment, Not an Expense How Targeted Employee Training Drives Double-Digit Revenue Growth Level Up: Building the Next Generation of Attractions. In the highly competitive attractions industry, facility leaders face a...
Tech Meets Nostalgia: Building Future Parks
Tech Meets Nostalgia: Building Future Parks Overview: On this episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, welcomed Markus Mack-Even, CEO and Founder of Mack Management Entertainment, a global leader in theme park design and operations....
Secure Automation: Stop Losing $25M+ to Risk Gaps
Secure Automation: Stop Losing $25M+ to Risk Gaps Overview: On this episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, sat down with Shannon Noonan, CEO and Founder of High Noon Consulting, to discuss how attractions can embrace automation...
Quilting Culture: Kind Leadership for Growth ft. Nathan Caldwell
Quilting Culture: Kind Leadership for Growth ft. Nathan Caldwell Overview: In this heartfelt episode of Live with Sondra, host Sondra Shannon, CEO of Gatemaster Technology, welcomes Nathan Caldwell, keynote speaker and founder of Empowering Kindness. Together, they...
