In the world of entertainment and amusement parks, where imagination meets innovation, few companies have shaped the industry like Gatemaster. For 30 years, Gatemaster has been a pioneer in attraction technology, transforming operations across 10 industries in 16 countries.
A Legacy of Innovation
Gatemaster was founded with a vision: to empower attractions with technology that streamlines operations and enhances guest experiences.
Dr. Stephen Richardson, a Qzar Laser Tag owner, recognized inefficiencies in manual cash registers and outdated systems. He created Gatemaster Pro, a solution that improved data analysis, reduced theft, and boosted efficiency.
As demand grew, Stephen expanded his software to modernize not only laser tag operators but attractions beyond that.
Sondra Shannon, a skilled Qzar operator, mastered Gatemaster Pro and successfully competed against Six Flags Magic Mountain. Stephen saw her talent, and together, they launched Gatemaster E2, a scalable solution for attractions worldwide.
Transforming Attractions with Cutting-Edge Technology
Gatemaster’s success isn’t just about creating software—it’s about solving real-world challenges for attractions of all sizes. Our technology enhances efficiency, guest satisfaction, and revenue through:
- Self-Service Kiosk: Streamline operations and reduce lines with kiosks that allow guests to independently purchase tickets and services. This enhances efficiency, reduces wait times, and improves overall guest experience.
- Mobile Ordering: Guests can order food, beverages, and merchandise directly from their smartphones, skipping lines and boosting convenience. This increases order accuracy and optimizes revenue potential with seamless payment options.
- Point of Sale (POS): Gatemaster’s modern POS systems eliminate bottlenecks and inefficiencies. Real-time tracking of sales, inventory, and staff performance streamlines operations, improves guest satisfaction, and boosts revenue.
- Integrated E-Commerce: Offer a tailored online shopping experience with personalized recommendations, a smooth checkout, and an intuitive interface. This optimizes planning for visitors and boosts customer satisfaction and sales.
- Pole Display: Display transaction information and custom business ads through guest-facing pole displays. These provide clear, real-time details about items and prices, enhancing guest engagement.
- Access Control (Entry): Efficiently manage entry and ticket validation at gates and attractions. This ensures smooth guest flow by confirming mobile orders and enforcing safety policies, such as height and weight limits.
- Ticket Redemption Kiosk: Enable guests to convert pre-purchased tickets into printed tickets or wristbands independently, bypassing point-of-sale interactions for faster service and smoother operations.
- Kitchen Screen (KDS): Streamline order management in food and beverage operations with KDS. It prioritizes orders, reduces errors, and ensures prompt service, improving staff coordination and guest satisfaction.
Leading the Industry Forward
For 30 years, Gatemaster has led the attractions industry with innovative, scalable solutions that enhance efficiency, guest experience, and revenue growth. From early mobile ordering adoption to advanced POS systems, we don’t just follow trends—we set them.
Powering 10 industries across 16 countries, our cutting-edge technology drives guest satisfaction, sustainability, and operational excellence. Through strategic partnerships like Refund Protect and a commitment to future-ready solutions, we help businesses optimize performance and maximize revenue.
By anticipating industry shifts and listening to our clients, Gatemaster continues to push boundaries, delivering customizable technology that keeps attractions ahead in an ever-evolving market. With a relentless drive for innovation and reliability, we’re turning big ideas into reality—one attraction at a time.
At the Forefront of Innovation
Long before it became mainstream, Gatemaster implemented mobile ordering, anticipating its value and need for social distancing during the pandemic. This foresight is at the heart of our philosophy: delivering solutions that keep our clients ahead of the curve.
Our offerings now include robust POS systems, advanced ticketing platforms, and event management tools. Whether it’s online ticket sales, mobile payments, or membership management, we ensure every touchpoint enhances both business efficiency and guest satisfaction.
Ready to Make Your Vision into Reality?
For more information on how our products and services can help you, contact Gatemaster Technology today for a FREE discovery call and see how we can help you MASSIVELY succeed!
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