At Gatemaster Technology, we understand that your success is our success. That’s why we go beyond simply providing a Point-of-Sale (POS), ticketing, and admissions system. We build partnerships with our customers in the attractions industry, working alongside them to achieve their unique goals and overcome their specific challenges. This is why, on average, our customers choose to partner with us for over 10 years!
What sets Gatemaster apart? Here’s how we foster long-lasting, successful partnerships:
- Long-Lasting Partnerships: The average Gatemaster customers stays with us for 10 years. This speaks volumes about the trust and value we deliver to our partners. From theme parks to water parks, attractions to entertainment venues, our customers across various industries have found reliability and excellence in our services.
- Customer-Centric Approach: We don’t believe in a “one size fits all” solution. We actively listen to our customers, understand their pain points, and continuously improve our product based on their real-world needs.
- Innovation that Matters: We are committed to innovation that addresses the evolving challenges faced by the attractions industry.
- Commitment to Uninterrupted Support: At Gatemaster, our commitment to your success goes beyond just providing software. We offer managed services, ensuring that you have access to support 24/7, even after you’ve purchased our software. Your peace of mind and uninterrupted operations are our top priorities. Our dedicated team is always ready to assist you, whether it’s a technical issue or a question about optimizing your operations.
- Our Core Values of Transparency, Accountability, and Alignment: But what truly sets us apart is our unwavering dedication to our core values. For us, these values are not just words on a sheet of paper; they are ingrained in every aspect of our business. They guide our interactions with you, ensuring a partnership built on mutual respect and transparency. From the initial consultation to ongoing support, you can trust Gatemaster to deliver excellence at every step of the way.
At Gatemaster, we are more than just a software provider – we are your dedicated partner in success. We reaffirm our commitment to delivering exceptional experiences and driving positive outcomes together. Here’s to another 30 years of trust, collaboration, and success with Gatemaster by your side.
Gatemaster’s offerings specifically cultivate long-term partnerships:
- Customization and Scalability: Our modular system adapts to your unique needs, from basic ticketing to complex memberships, ensuring it grows with your business.
- Dedicated Customer Success Team: We provide ongoing training, support, and guidance to ensure you maximize the value you get from Gatemaster.
- Ongoing Product Development: We continuously improve our products based on customer feedback and industry trends, keeping your platform relevant and future-proof.
- Proactive Communication: We prioritize open and transparent communication, keeping you informed about upcoming updates, new features, and industry trends.
But don’t just take our word for it. Here’s what some of our satisfied customers have to say:
“Gatemaster Technology has helped streamline online ticket sales by connecting directly to our website to help sell tickets as well as season passes. Gatemaster Technology has helped improve the guest experience with quick, smooth transactions, allowing them to spend less time in line and more time in the park.”
–Savannah B., Administrative Assistant, Raging Rivers Waterpark
“With many of our in-park purchases being online, it makes it easier for our guests to spend their money, which results in higher per caps for the park. The ability to order online helps us streamline our team members to use them as efficiently as possible. The integration with our self-service drink machine also helps us with savings on labor costs.”
–Frank P, General Manager, NRH2O Family Water Park
“There are many features I enjoy; however, I particularly appreciate the convenience of being able to log in to Gatemaster from various computers, rather than it being restricted to a single workstation.”
–Daniel W., Groups and Events Manager, EnterTrainment Junction
“We’ve been using Gatemaster for our third season now. It’s been great to see year after year, especially in our midway where the kiosks and having this POS system is such a need, we keep seeing with that ease of using Gatemaster that our revenue increases year after year. So even this year, we’re even more excited, because of the ease of payment, and that ease of getting the customer what they want, it just makes us more money, and that’s what it’s all about. So, we’re excited to see the growth of what Gatemaster can do for our interaction and why you should probably use it too.”
– Bud S., Event Producer, Marketing/Promoter, On Air Personality, Videographer, The Dent Schoolhouse
Gatemaster is the perfect partner for attractions of all sizes, from small, family-owned businesses to large theme parks. We offer scalable and customizable solutions that can grow with your business, along with the dedication and support you need to achieve long-term success.
Ready to take your ticketing and admissions to the next level?
Contact Gatemaster Technology today for a FREE discovery call and see how we can help you MASSIVELY succeed!