Gatemaster Blog
Keeping Things Going During the Off Season
Every industry has a time of year when things slow down. Gatemaster Systems has some ideas to help promote your amusement business and keep your customers coming back after the leaves start falling.
Free Waterpark Point-of-Sale Feature Checklist
Here at Gatemaster, we know there are many options out there when it comes to point-of-sale systems. We want to help educate you on all features available, so you don’t miss out. Click below to download your free, no strings attached, Waterpark Point-of-Sale Feature Checklist.
Why You Need Documented Company Policy and Procedures
Taking the time to formally write your policies and procedures is a good idea for several reasons. Here are some of the top reasons why getting your policies and procedures set will increase your productivity and reduce your costs.
Gatemaster’s Guide to Great Customer Experience Part 3
This three-part series covers the most often forgotten, but easy to implement practices that improve your customer’s experience. First, we’ve addressed what your customer’s needs and expectations are, then those of your employees’, and now, what you need to in your role as business owner/manager.
Gatemaster will be Attending the World Waterpark Association Show 2016
We’re excited to show you how Gatemaster Point-of-Sale, Ticketing and Internet Solutions will provide your Waterpark with the tools to improve your guest experience and improve your bottom line.
Gatemaster Cares
For the past eight years Gatemaster has participated in the Ruff House Event in Salt Lake City, Utah. This event benefits the Utah Animal Advocacy Foundation. Gatemaster current and past employees have donated their time to participate in the Pinups for Pups fashion show during the Ruff House event. The Utah Animal Advocacy Foundation will rescue, rehabilitate, and adopt out homeless pets regardless of age or disability. They specialize in rehabilitating special needs pets which they call “perfectly imperfect” pets. UAAF is best known for Saving Ruby Sue, the cleft Pallet Pit Bull. The group now specializes in saving cleft pallet dogs.
Gatemaster’s Guide to Great Customer Experience Part 2
In this three part series we will cover the most often forgotten, but easy to implement, items to improve your customer experience. First we will address what your customer’s needs and expectations are, then your employees’, and finally what you need to provide and achieve as the business owner/manager.
Gatemaster Case Study – Fairmount Glen Miniature Golf
I interviewed Gatemaster customer Thomas Ness, owner of Fairmount Glen Miniature Golf in Syracuse, NY. He discussed business challenges and his reasons for switching to Gatemaster Point of Sale and Ticketing System
Gatemaster’s Guide to Great Customer Experience Part 1
In this three part series we will cover the most often forgotten, but easy to implement, items to improve your customer experience. First we will address what your customer’s needs and expectations are, then your employees’, and finally what you need to provide and achieve as the business owner/manager.
Gatemaster Case Study – Deep River Waterpark
Jim Basala knows waterparks. With over 30 years experience in park management, time earned as the former Chairman of the World Waterpark Association, and a great team behind him he knows what it takes to make a park successful. Mr. Basala, along with Sasha Mateer (General Manager), and Chris Nawracaj (Operations Manager) of Deep River Waterpark shared with us a few of their challenges and what they have done to improve business.
Gatemaster Case study – Hinkle Family Fun Center
Hinkle Family Fun Center first started with laser tag in 1994 and they have since grown into two locations. Both buildings were just using a cash register and Gatemaster was implemented as their first point of sale system.
Gatemaster Case Study – Fountain Valley Skating Center
I visited with Ryan Labriola of Fountain Valley Skating Center located in Fountain Valley, California. It is a family owned roller skating rink and arcade that has been around for more than 40 years. Ryan’s 85-year-old grandfather opened the facility and is still an active part of operations today.
