by Sondra Shannon | Aug 6, 2024 | Case Studies, Industries
In an era where technology is integral to business operations, unexpected outages can have far-reaching impacts. Recently, a widespread technology outage disrupted numerous companies, highlighting the necessity for robust disaster recovery plans and redundancies. This...
by Sondra Shannon | Jul 10, 2024 | Live With Sondra
Experience Excellence: Innovating Guest Interactions in Attractions In this episode of “Live With Sondra: Experience Excellence: Innovating Guest Interactions in Attractions,” our CEO Sondra Shannon and special guest Dave Mugnaini dive into the evolving...
by Sondra Shannon | Jul 10, 2024 | Live With Sondra
People-First Strategies: Revolutionizing Sales and Service in Attractions In this episode of “Live With Sondra: People-First Strategies: Revolutionizing Sales and Service in Attractions,” host our CEO, Sondra Shannon and special guest Beth Standlee explore...
by Sondra Shannon | Jul 10, 2024 | Live With Sondra
From Thrills to Loyalty: Building a 7-Star Guest Experience Empire In this episode of “Live With Sondra: From Thrills to Loyalty – Building a 7-Star Guest Experience Empire,” Our CEO, Sondra Shannon sits down with Ruby Newell-Legner, an expert in...
by Sondra Shannon | Jul 10, 2024 | Live With Sondra
The Art of Hospitality: Elevating the Attractions Industry In this episode of “Live With Sondra: The Art of Hospitality: Elevating the Attractions Industry,” Our CEO, Sondra Shannon sits down with special guest Bob Pacanovsky, a seasoned expert in the...
