For many businesses in the admissions and attractions industry, their business is seasonal. A lot of focus goes into opening the first day of the season. This can be exciting and yet extremely stressful. Here are some tips to help you have the smoothest opening day ever!
Testing Everything
Test everything to make sure your opening day is a success. Test the doors; do they open, close, and lock? We recommend running a few test transactions with your point-of-sale before opening your doors to customers. Other suggested items to check are website, links, fire alarms, registers, phones, drains, sinks and toilets.
Update Equipment
This includes software, operating systems, fire extinguishers, first aid supplies, and anything else that has an expiration date. Call or schedule time with us to get your system up-to-date and start enjoying the recent changes to Gatemaster before your customers arrive.
Training
Training seasonal employees gets expensive, boring, and is hard to track if you don’t have the right tools. Gatemaster offers award winning software that gamify’s the training experience. ParkTrainer is a fun way to train your employees and track their progress. Leaving no excuses for not knowing company guidelines.
Policy
Have formally written policy for old coupons, gift certificates, and upset customers. When it comes to Gatemaster, designate an employee you trust to help maintain the system, call for support, and be the point-of-contact for your other employees to reach out to if support needs arise. All company policies should be easily accessible to all your employees if concerns arise.
Schedule Your Time with Us Before Opening Day
Did you forget how to use your software during the off season? That’s ok! We are here to help. If you have an easy question, give us a call. For more complex support needs schedule time into our technical support calendar to get the most out of your experience with us.
