About Us
Our History
Gatemaster was developed by owners of FEC facilities in 1994 and since then has been established as leading point-of-sales and ticketing software for admission and attraction-based industries. Our software is unique in that all point-of-sale features are easily accessible from a single all-inclusive program with mobile and installed software versions. Gatemaster is suitable for businesses large and small. We have a proven software solution that has been tried and tested in multiple environments. With over twenty-five years’ experience, serving more than 10 industries in 16 different countries. Gatemaster is well positioned for growth. We are pleased to offer you our expertise and create a solution for your business.
What We Do
Point-Of-Sale Ticketing & Control
Professional-quality season passes, tickets, and waterproof wristbands are all printed on demand to electronically gain admission to attractions throughout your facility. Customers can pay using a credit card, gift certificates, color photo Season Pass, wristband, or just charge to their hotel room. If they choose to purchase tickets online, confirming reservations is a breeze.
Party & Group Reservations
Easily schedule events from any point-of-sale station. Customers and coordinators automatically receive an event itinerary to ensure nothing is forgotten.
Facility & Resource Scheduling
When scheduling customers into attractions, know with a glance, exactly how many spots are left and what the availability is in the future. Quickly look up, schedule, or reschedule guests without overbooking.
Retail & Inventory Control
Enjoy the customer bustle and know that Gatemaster will page you when inventory is low. As supplies arrive from vendors, updating your inventory will take only a few minutes.
Customer Tracking Systems
Gather contact information, surveys, and purchase histories efficiently, and in many cases, automatically. Customers use the built-in cashless system to access their money at any point-of-sale station, kiosk, turnstile, or attraction throughout the facility. Season pass accounts can include spending credit, discounts, and more, while parents can impose child-spending limits. Meanwhile, at the redemption counter, cashiers are able to easily redeem prizes for a roomful of excited kids.
Cash Control & Employee Security
Gatemaster enables you to track the flow of cash, providing you with real-time accountability and reporting. From your office, monitor important data at all times such as how much money is in each cashier’s register.
Leadership starts with heart
At Gatemaster, leadership starts with heart—and Sondra Shannon, our CEO, leads with celebration. Her commitment to building a culture of support, success, and shared wins shapes everything we do. Whether it’s a major breakthrough or a small daily victory, Sondra believes every step forward deserves recognition. Her passion for empowering both clients and team members fuels our mission to deliver exceptional service and industry-leading solutions. Ready to meet the people behind the momentum?
Come Work With Us
Gatemaster is much more than your typical point-of-sale company, we are a growing leader in the FUN business. If you don’t believe us see for yourself and apply! We are growing fast, from our San Francisco Bay Area home to our call center in the Colorado Rockies or mile high state, we have opportunities for talented, hard-working people.
We have an excellent and proven software solution that has been tried and tested in multiple environments. With twenty years of experience and over 800 clients in 16 different countries, Gatemaster is well positioned for growth. We are pleased to offer you our expertise and create a solution for your business.
Current Job Openings
Creative by The Evoke Group