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Signs it’s time for a new ticketing and customer management platform

Signs it’s time for a new ticketing and customer management platform

by Sondra Shannon | Sep 26, 2023 | Industries, Services, Systems, Tips & Tricks

Your ticketing and customer management platform is the backbone of your attraction. You use the system to sell tickets, manage reservations, and provide customer support. A good ticketing and customer management platform can help you improve your guest experience,...
The Key to Increased Revenue, Decreased Lines, and Improved Guest Satisfaction

The Key to Increased Revenue, Decreased Lines, and Improved Guest Satisfaction

by Sondra Shannon | Aug 11, 2023 | Industries, Services, Systems, Tips & Tricks

As an attraction professional, you know that the guest experience is everything. When guests have a positive experience, they’re more likely to return, spend more money, and recommend your attraction to others. But how can you create a truly memorable guest...
Streamlining Operations and Enhancing Visitor Experience: Brights Zoo’s Success with Gatemaster Technology

Streamlining Operations and Enhancing Visitor Experience: Brights Zoo’s Success with Gatemaster Technology

by Sondra Shannon | Jun 26, 2023 | Case Studies, Industries, Zoos

How Gatemaster Technology Transformed Brights Zoo’s Online Booking and Point of Sale System In today’s fast-paced digital world, zoos and wildlife parks face the challenge of managing online bookings and Point of Sale (POS) transactions effectively while...
Using Self-Service Technology to Reduce Customer Waiting Times

Using Self-Service Technology to Reduce Customer Waiting Times

by Sondra Shannon | Jun 25, 2023 | Services, Systems

Customers value their time more than ever before in today’s fast-paced world. Long waiting times can lead to frustration and dissatisfaction, potentially driving customers away from your business. However, a groundbreaking study published in the *Harvard...
Unleash Success at the GT Summit 2023: Premier Attractions Industry Event

Unleash Success at the GT Summit 2023: Premier Attractions Industry Event

by Sondra Shannon | Jun 24, 2023 | News & Events

Are you ready to unlock the potential of the attractions industry? Join us at the GT Summit 2023, hosted by Gatemaster Technology, on September 18 & 19. This premier event brings together industry leaders, experts, and enthusiasts for two days of invaluable...
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