by Sondra Shannon | Feb 6, 2023 | News & Events, Tips & Tricks
In a world where people’s opinions are increasingly valued, customer-driven experiences are vital to keeping guests happy. Understanding what customers want and how they want to purchase goods or services is essential to creating an enjoyable experience....
by Sondra Shannon | Feb 1, 2023 | News & Events, Tips & Tricks
The guest-driven transaction is a new way of thinking about customer service and hospitality. It focuses on creating an experience beyond just the transaction and instead creates an atmosphere that customers want to return to. Here are ten reasons why this type of...
by Tiffany Blair | Feb 1, 2023 | News & Events, Tips & Tricks
With more and more people making purchases online, attraction owners and operators need to ensure their customers’ online transactions are secure. This is especially true when you consider that many customers may be using their credit cards, debit cards, or other...
by Sondra Shannon | Sep 1, 2020 | News & Events, Services
Next Wave Insurance Services has offered The Registration Saver policy “RegSaver” to our customers since 2018. At Gatemaster, we understand having a refund solution for your ticket holders and season pass members is essential. RegSaver can be this solution. What is...
by Sondra Shannon | Mar 13, 2020 | News & Events
Now your guests can access their tickets through a mobile app! We are pleased to announce a new partnership with Attractions.io that will enhance the guest experience for millions of attraction visitors worldwide. We will now be able to offer our customers a...
by Brandi Blair | Dec 2, 2019 | News & Events
IAAPA 2019 is in the books and was a huge success for Gatemaster. Our ParkTrainer software was nominated and on the first day of IAAPA we were presented with the First Place Award for Best New Concept/Product. At Gatemaster, we strive to create useful new products...
