Gatemaster Blog
Manual Payments
The last thing you want on a busy day is to be unable to accept card transactions. But with some helpful tips and a little preparation, you’ll be ready to accept manual card transactions should the instance occur.
7 Basic Troubleshooting Steps to Know for Faster Resolution
If you are not sure where to start with troubleshooting devices or software here are some basic steps to start with. These basic steps can save you time and prevent you from having to call a support line just to be told to try these steps.
6 Genius Ways to Improve the Birthday Party Experience at Your Facility
Do you need help increasing your birthday party sales? Are you guests frustrated and overwhelmed by the birthday party experience at your facility? Gatemaster has some genius ways to increase your sales, keep customers coming back, and improve your online reviews.
Top 8 Reasons Why Customers Leave Bad Reviews at Waterparks
We read hundreds of online reviews for waterparks on Yelp to provide you with the ultimate list of why guests give bad reviews and how to improve reviews for the future. It’s common knowledge that when it comes to guest experience, only extremely happy or angry guests leave reviews. Guests who are simply happy or okay with their experience will not take the time to leave you reviews. Being able to address concerns that your guests have will delight them, making them want to leave you stellar online reviews, and coming back to your waterpark.
7 Easy Ways to Keep Your Rental Business Running Smoothly
Rental Business is a fun industry to be in. Whether you rent roller skates, bikes, Segways, canoes, Ski equipment or bounce houses, your customers are always happy to see you. We have some tips that will help cut down your costs, make your business more efficient and keep those customers coming back!
9 Simple Ways to Improve Your Business Online Reviews
We all know the horror of the dreaded one star review, there to forever haunt us with past mistakes and misunderstandings with our customers. Here are some tips for making your customers happy, keeping them happy, and getting them to write great reviews.
Avoid Confusion in the Work Place – Improve your Time Management
We all have those days where we don’t know where to start or which issue to tackle first. When you don’t have good time management on your side, simple tasks can take up more of your time than they should, which will lead to you being totally disorganized and stressed. Begin to implement these best practices and you will see your stress levels drop and profitability increase!
What’s the Difference? Perpetual Licenses vs. SaaS
When it comes to perpetual licenses vs. Software as a Service (SaaS), one is not better than the other. Each one has pros and cons toward meeting your goals. The most important thing is to understand the differences in pricing and how each type of software works. Educate yourself and make the right decision for your business.
How a Loyalty Reward Program Increases Both Traffic and Revenue for Your Family Entertainment Center
Relax, Loyalty Rewards programs don’t have to be difficult. In fact, keeping it simple gives your guests less to think about when trying to understand the incentives you’re offering. Nobody wants to have to do calculus in order to figure out if they reached their goal or not.
Simple Ways to Master the Birthday Party Business
Family Entertainment Centers (FEC) work hard to provide Moms (and Dads!) with an excellent alternative to the at-home party. Birthday parties are complicated and there’s nothing’s worse than an unhappy Party Mom. Whether the parties good or bad, she will certainly share the experience with all her friends so Party Moms can be your best marketer or your worst reviewer.
A Partnership For Success
Each and every month, we here at Gatemaster conduct an online customer user group shining a spotlight on special guest speakers. For the month of June, we’re honored to hand the microphone over to the fine folks at FetchRev, a Digital Marketing Platform that’s making waves with their unique approach to getting your customers back in the door, spending.
Turn Disappointing Events Spectacular
Have you ever hosted an event and were disappointed by the turnout? On the flip side, have you ever had an event so popular that lines were too long, creating unhappy customers? If any of these scenarios are all too familiar, you will want to reconsider how you sell tickets and schedule events.
