Gatemaster Blog
How to Ride the Online Review Rollercoaster
When it comes to your online reputation - word of mouth always comes through loud and clear. With each and every sentiment shared, online reviews have cemented themselves as the customary method for clients to rate their experiences for all to see. Furthermore, sites...
Top 5 Best Ways to Attract Business During Your Slow Season
There is a wide array of ideas available on the internet to help you gain business during your slow season. Some can cost you more time and money than others. Here are some of our suggestions for a successful slow season.
Become a Conflict Resolution Master – Part 1
Conflict can arise at any time and for many varied reasons in the workplace. It’s never a question of if there will be a conflict, but rather when and why. The root cause of most conflict is poor communication. Keeping that in mind, there are steps that you can take to prevent conflicts from developing. Following these steps will have positive impacts for your employees, customers, and overall operation of your business. Some of the things you can do to proactively prevent conflict are:
How to Build Guest Loyalty at Your Facility
Keeping guests you already have is a much easier than gaining new ones. The size of your facility doesn’t matter. Small or large, we have some fantastic ideas to keep your guest coming back.
Watch the April Gatemaster User Group
Every month Gatemaster clients, who are currently under support, are invited to register for an online user group. We enlist the help of a Gatemaster client or partner to guest speak about their facility, best practices, and experience with our software.
Case Study – The Fun WareHouse
Tim Cannizzo has owned and operated The Fun WareHouse located in Camillus, New York for eight years. He has been using Gatemaster since opening his business eight years ago. Tim is our guest speaker for our April 2017 Gatemaster User Group. You can watch past user groups and sign up for future user groups here.
Case Study – Land of Illusion Haunted Scream Park
Amber Oakley owns and operates Land of Illusion Haunted Scream Park in Middletown Ohio. Land of Illusion is truly a unique experience in the haunted attraction industry and for the price of admission, you gain access to five haunted houses that you can visit as often as you like during your visit to the park.
Make Scheduling Your Employees Easier
What are you using to build work schedules for employees right now? If you’re using Excel, Outlook, Google Calendar, Facebook, pencil and a piece of paper, or any other clunky, outdated tool, you’re missing out. These old ways of scheduling leave you open to mistakes and unhappy employees.
Piece of Cake—Why Your Digital Marketing Should Be Collecting Birthday Data
Everybody loves a big surprise on their big day. Over the course of a calendar year there’s 364 days for your customers to comfortably embrace the normalcy of everyday, regularly scheduled life. But for a birthday, it’s time to go beyond expectations with an effective strategy to share best wishes—and a special deal to get them back in the doors. By taking a moment to collect customer birthdays at the point of sale, the potential to increase customer loyalty and boost revenue suddenly becomes as simple as blowing out the candles on a cake.
Enjoy our March User Group Featuring ChargeItPro
Our March user group featured Dan O’Bannon from ChargeItPro, our credit card processing partner. This short user group is jampacked with important information regarding payment processing.
5 Things to Ask Yourself About Your Old Point-of-Sale
Are you happy with your current point-of-sale? Ask yourself these questions about your point-of-sale to help you determine if you should be looking for a new system.
Partymaster – Master the Party Business
If your facility hosts birthday parties or group events without an integrated solution for your E-Commerce and point-of-sale, you may be doing more work and costing yourself money. Have you ever double booked a party? Do you find yourself having to transfer data about an event from one system to another? Are your guests asking for the ability to book parties online? Gatemaster has the solution, Partymaster.
