Gatemaster Blog

6 Reason Why Guests Don’t Return

Have you ever walked into a business, saw the lines and walked out? Have you experienced decent service but left feeling underwhelmed because the person helping seemed impersonal? Breaking down the reason for why guest don’t return to your facility can be hard to determine. Here are some common issues we have found when looking over online reviews.

read more

Welcome New Gatemaster Employee – Davis Matthews

Gatemaster would like to introduce the newest member to our customer support and sales team, Davis Matthews. Davis is currently working on achieving a major in Digital Media, with a minor in Video Editing. Davis enjoys basketball and drinking energy drinks as many college students do! Davis has worked for an ATM company in the past, and is familiar with Ticketing software. You could say he has all the Koala-fications for working at Gatemaster!

read more

Free E-Commerce Feature List

Here at Gatemaster, we know there are many options out there when it comes to point-of-sale, ticketing, and E-Commerce solutions. We want to help educate you on all features available, so you don’t miss out. Click below to download your free, no strings attached, E-Commerce Feature List.

read more

Introducing Our Newest Employee – Brian Gates

Gatemaster is growing faster than ever! We are excited to announce the newest member to our technical support team, Brian Gates. Brian has worked in the haunted attraction and theater industry for over ten years. Brian is a lead organizer of the Salt Lake City Annual Zombie Walk. Please join us in welcoming him to our team!

read more

What, Why, and How Your Amusement Facility Should be Using Hashtags

If you’re not using hashtags in your social media postings, you are doing your facility a disservice. The point of social media is to attract customers both new and old, keeping them updated about what’s going on with your facility. Not utilizing hashtags causes your post to get lost in an endless sea of social media postings. Hashtags are essential in growing your social media presence.

read more

New Year, New Point-of-Sale

Now that the holidays are over, you may finally have the time to consider a new point-of-sale and ticketing solution for your facility. We know there are many options for point-of-sale solutions out there, so we want to take this opportunity to let you know what Gatemaster can do for you. Since 1994, Gatemaster has been improving profitability and guest experience for facilities in 16 countries!

read more

Exclusive Deal for Gatemater Clients

We recently announced a partnership with When I Work. They provide employee scheduling, attendance and collaboration software/mobile apps to business owners and hourly employees. When I Work makes it easy for employers and employees to communicate with one another about schedule changes, availability, upcoming shifts, time off requests, and more—from anywhere.

read more

How to Get Your Business Involved in Your Local Community

Getting involved in your local community benefits you for multiple reasons. Involvement improves the overall morale in your facility and will increase your customer loyalty. You will become a member of the community rather than just a local business. Here are some examples and reasons why you should get involved locally. 

read more

8 Reasons Why Online Digital Waivers Rock

If you’re not using digital waivers or if you feel like your waiver system is missing something, Gatemaster is here to fill you in on all the benefits. Not only do digital waivers protect your business they are also simpler for you and your customers. No more huge filing cabinets or having your customers sign every time they show up to your facility.

read more

© 2026 Gatemaster. All Rights Reserved.