Gatemaster Blog
Gatemaster Case Study – Deep River Waterpark
Jim Basala knows waterparks. With over 30 years experience in park management, time earned as the former Chairman of the World Waterpark Association, and a great team behind him he knows what it takes to make a park successful. Mr. Basala, along with Sasha Mateer (General Manager), and Chris Nawracaj (Operations Manager) of Deep River Waterpark shared with us a few of their challenges and what they have done to improve business.
Gatemaster Case study – Hinkle Family Fun Center
Hinkle Family Fun Center first started with laser tag in 1994 and they have since grown into two locations. Both buildings were just using a cash register and Gatemaster was implemented as their first point of sale system.
Gatemaster Case Study – Fountain Valley Skating Center
I visited with Ryan Labriola of Fountain Valley Skating Center located in Fountain Valley, California. It is a family owned roller skating rink and arcade that has been around for more than 40 years. Ryan’s 85-year-old grandfather opened the facility and is still an active part of operations today.
Not the Kind of Nightmare You Want from Your Haunted Attraction!
If your Haunted Attraction is using multiple software systems and e-commerce platforms (in lieu of just one integrated point of sale and ticketing system) it can lead to missed reporting opportunities, operational inefficiencies, and increased opportunity costs. This is not the sort of nightmare that you want at your Haunted Attraction.
Hiring Customer Support Rep
The primary role of the Tier 1 Customer Support Representatives is to answer inbound Gatemaster phone calls, reply to emails from our clients and help with special projects as defined by their manager.
Going Beyond Standard Ticketing Sales
How do we increase revenue effectively and offer incentives for spending in other parts of the park when typically the main revenue stream for Ticket Booth is walk up traffic sales? There are several ways to boost sales in your ticket booth. Here are a few:
Gatemaster User Portal 2: The Helpening
Here at Gatemaster we like to keep things pretty serious. We drink our coffee black. No scented candles, no Saturday morning cartoons. Why? Because fun is your business. Our goal is to help you keep fun – well, fun.
Get your $250 thank you credit towards your annual support and maintenance renewal!
All current Gatemaster customers will be eligible for our Referral Program. It’s a simple way for Gatemaster clients to earn a $250* credit toward annual Support packages for every referral that comes onboard with Gatemaster!
How A Good Website Can Increase Sales
First, your website is important since it is most likely how people will find your business – along with your offerings and prices! These days, most people go online to research products and places before they make a purchase. If you don’t have a website, or even if you have a bad website design, you are missing out on potential business. Those people don’t purchase tickets online they are still likely to research your venue online so you want a good, responsive website so potential customers can learn about your business.
Staying in touch with Membership and Season Pass holders
Summer is here, Theme parks (and waterparks!) everywhere are in full swing for the season. Staying in touch with your pass holders is an essential part of your park’s success.
USING SOCIAL MEDIA FOR MARKETING AT SKI RESORTS
Social media and online marketing have revolutionized the way ski resorts find and communicate with their customer base. Those who recognize the potential of reaching a worldwide audience have already begun the process of broadening their branding efforts and leaving an imprint where traditional marketing has failed. They’re creating niche blogs and flooding social networking platforms, leaving a trail of dust for those who haven’t yet risen to the occasion.
5 Common Questions About Background Screening
Background screening aids in preventing workplace violence, negligent hiring and other risks such as employee theft. The type of screening you need should be dependent on the roles and responsibilities of the position. It is especially important when the volunteer/employee has responsibilities that include supervision, access to cash, keys or kids.
