by Sondra Shannon | Jul 2, 2026 | Live With Sondra
Stop Payment Disruptions: Secure Your Software & ROI Chris Wheeler, President of Paystri, joins Sondra Shannon to unpack a critical shift in the attractions and ticketing industry: payments are no longer operational plumbing—they are a primary driver of revenue,...
by Sondra Shannon | Jul 1, 2026 | Live With Sondra
The Fan Journey: Ticketing Strategies for Loyalty Jennifer Kantor, Founder of Jennifer Kantor Consulting, brings nearly 25 years of ticketing and live event expertise into a singular focus: eliminating friction across the fan journey. Her core thesis is...
by Sondra Shannon | Jun 29, 2026 | In Studio
Live With Sondra In Studio 7-Star Service: Designing Experiences Guests Remember Ft. Ruby Newell-Legner, Fan Experience Consultant at 7 Star Service Brilliant rides don’t guarantee repeat visits. Experiences do.Most operators invest millions into hardware—but leave...
by Sondra Shannon | May 26, 2026 | Live With Sondra
50 Years of Insights: Scaling Florida’s Best Attractions Bill Lupfer, President & CEO of the Florida Attractions Association, brings over five decades of leadership shaping one of the most competitive tourism ecosystems in the world. His central thesis:...
by Sondra Shannon | May 18, 2026 | News & Events, Software, Systems, Tips & Tricks
Cloud-Native Attraction Software vs. Legacy Systems: Why the Industry is Shifting The attractions industry has changed dramatically over the last decade. Today’s guests arrive with a smartphone in hand and a specific set of expectations. They want mobile ticketing and...
