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Exceeding Expectations: Culture & Experience Design

Exceeding Expectations: Culture & Experience Design

by Sondra Shannon | Jan 8, 2026 | Live With Sondra

Exceeding Expectations: Culture & Experience Design Overview: On this episode of Live with Sondra, Gatemaster CEO Sondra Shannon spoke with Phil Bruno, Chief Experience Officer of Treat ’em Right Experiences, about the vital connection between culture, employee...
Canadian Strategy: Pricing, People & Park Profit

Canadian Strategy: Pricing, People & Park Profit

by Sondra Shannon | Dec 29, 2025 | Live With Sondra

Canadian Strategy: Pricing, People & Park Profit Overview: Host Sondra Shannon (CEO, Gatemaster Technology) welcomed Bob Williams, General Manager of Calaway Park, for an insightful discussion on leadership, pricing, and guest experience in the attractions...
The Invisible Guide: AI’s Role in a Seamless Visit

The Invisible Guide: AI’s Role in a Seamless Visit

by Sondra Shannon | Dec 14, 2025 | Live With Sondra

The Invisible Guide: AI’s Role in a Seamless Visit Overview: Host Sondra Shannon (CEO, Gatemaster Technology) welcomes Takashi Nakaguchi, Co‑founder and CEO, Nutmeg and Antonio Giordano, Business Development Lead at Nutmeg (a valued business partner) to discuss...
The ROI of Strategy: Why the GT Summit is an Investment, Not an Expense

The ROI of Strategy: Why the GT Summit is an Investment, Not an Expense

by Sondra Shannon | Dec 14, 2025 | News & Events

The Cost of Stagnation: Why Elite Operators are Prioritizing the 2027 GT Summit Architecting the Next Generation of Global Attractions. In a consolidated market, multi-unit owners face a decisive pivot: is operational development an overhead cost to be managed, or a...
Tech Meets Nostalgia: Building Future Parks

Tech Meets Nostalgia: Building Future Parks

by Sondra Shannon | Nov 26, 2025 | Live With Sondra

Tech Meets Nostalgia: Building Future Parks Overview: On this episode of Live with Sondra, Sondra Shannon, CEO of Gatemaster Technology, welcomed Markus Mack-Even, CEO and Founder of Mack Management Entertainment, a global leader in theme park design and operations....
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