by Sondra Shannon | Oct 23, 2018 | Systems, Users
As attraction operators, we all strive to offer the best possible guest experience. We know that our guests want the best experience possible and we know that they are willing to pay more to get it. When we create products and packages that are packed with meaningful...
by Sondra Shannon | Oct 16, 2018 | News & Events, Systems
Add Gatemaster to your IAAPA expo plans. It’s easy for registered attendees, just click the widget below. IAAPA will be held November 13th – 16th, 2018 at the Orange County Convention Center (OCCC). Visit us at booth 3333. If you would like to attend and need...
by Sondra Shannon | Oct 9, 2018 | Systems
You don’t need to monitor market trends to know that mobile devices are the public’s primary gateway to the Internet. You can’t use a desktop or laptop while waiting in line for coffee, while pushing a stroller, or while running on a treadmill. Despite this easily...
by Sondra Shannon | Oct 2, 2018 | Systems, Users
With many different people, teams, or departments working together on projects, it’s easy for information to get jumbled or disorganized. Understanding the size and scope of all projects and keeping project goals in mind can be a large task for management. Meetings...
by Sondra Shannon | Sep 25, 2018 | Systems, Users
Anyone who has worked in guest service knows that it is an undisputed fact that you will have to deal with an angry or upset guest. How you (or your team members) respond can make all the difference between the situation being resolved at first contact or the...
by Sondra Shannon | Sep 18, 2018 | Systems, Updates & Features
The last time you took a trip, did you use a frequent flier number when you booked your fight? Perhaps you stayed in a hotel that has a reward program. Maybe you redeemed points for free perks during your stay, or maybe you even used the points to pay for your room. ...
