Gatemaster Blog
ParkTab – Make the Guest Experience Effortless
In continuing to consistently look for ways to make the guest experience better, Gatemaster has recently launched ParkTab. ParkTab is an exclusive Gatemaster software feature that allows customers to run a facility wide tab across your location including cabana service, rentals, parties, events, gift shop, pro shop, bar, concessions, and more. Guests simply have their credit card pre-authorized at the start of the day to get started. Preauthorization of credit cards protects your business from invalid payments or insufficient funds.
How to Get More Beginners Visiting Your Ski Resort
Growing the sport is imperative to the future of the Ski Industry. How do Ski Resorts appeal to the nontraditional beginner customer base? We have a few ideas to get more first timers of different demographics on your slopes.
Tips and Tools for an ADA Compliant Website
Recently there has been a lot of discussion about websites and ADA compliancy online. This is such a hot topic because many businesses don’t know what ADA compliance is, and how it applies to their company’s websites.
7 Benefits of Guest Tabs
Are you ready to take your Party bookings, Cabanas rentals, and Large group orders to a whole new level? Unless the guest is paying with cash, encourage your guests to not pay as they go. Make it simple and create a tab that allows you to, collect customer data, charge to a guest account, track customer spending and have the peace of mind of credit card preauthorization. Without preauthorization, there is the risk that the guest’s card could be invalid or unable to cover the bill they have rung up.
Why You Should Bring your Waivers Online with Ski Resort Software
By now, most ski resorts have updated from paper waivers to electronic ones to enhance both customer experience and the company’s bottom line. If your ski resort is debating whether or not to make the switch, please read below for valuable insights with regards to the benefits of bringing your waivers online can do for your business.
Join Gatemaster at TransWorld’s HAA Show 2018
The year wouldn’t be complete without the ghastly visages of Halloween themed attractions and activities that entertain millions each Fall. Which is why starting March 22 through March 25 TransWorld’s Haunted Attraction Association Show is here to enliven our imaginations and provide an unparalleled networking opportunity for those, not just in the Halloween Industry, but in the rapidly growing interactive gaming industry as well.
Ski Resort Technology: 4 Ways to Increase Season Passes
If your resort is seeing a decline in season pass sales, you’re not alone. Perhaps it’s due to budget concerns or even climate change, but the fact is, skiers are becoming less inclined to purchase season passes. In order to improve sales of season passes at your ski resort, the passes must evolve to meet the skiers’ needs and expectations. Here are 4 ways to make season passes more appealing:
Make your Ski School more Efficient with Ski Resort Technology
Your ski resort is a vacation oasis for your new and returning customers every winter. But the tedious issues of staffing, lawsuits, rentals, class schedules, and all of the other management necessities can take the fun out of the business. You may often wonder how you can streamline these ongoing pains in order to make more money and keep your ski business profitable and enjoyable, not just for your customers, but for you too! We have the answer…technology!
Ski Resort Ticketing in 2018
Ski resorts are now offering new ticketing methods to make buying and using passes a better experience for customers wanting to hit the slopes. More and more ski resorts are taking advantage of advances in technology to improve the experience, both before and during a visit, and to offer new options to visitors.
Gatemaster 2018 is Here!
Gatemaster clients currently under support can now update to the latest version of E2! With new features like bar coded receipts, duplicate ticket printing, and much more! For a full list of features, visit the support portal for all the release notes. Last year we implemented 90% of our client suggestions in our software updates.
8 Cool Ski Resort Softwares for 2018
We are knee deep (no pun intended) in the 2017-2018 ski season but that doesn’t mean you shouldn’t be looking at solutions for your resort. We’ve been introduced to some amazing technology in the ski industry over the last few years and we thought we’d take a minute to highlight some of our favorites.
4 Ideas for Minimizing the Lines at Your Rental Counter
The rental counter at your ski resort is going to have the longest lines, sometimes with wait times over an hour long. A major factor causing these long lines is the unavoidable collection of customer data, DIN, and waivers that need to be signed before your guests can take their rented skis and hit the slopes. At Gatemaster, we have found some solutions to help mitigate the long lines at your rental counter.
