by Sondra Shannon | Oct 18, 2023 | Case Studies, Industries, Water Park
Raging Rivers Waterpark, located in Grafton, Illinois, is a sprawling riverside spot known for its numerous pools, flumes, rafting experiences, water slides, cabanas, stages, and dining options. One of the key challenges the waterpark faced was improving its online...
by Sondra Shannon | Sep 26, 2023 | Industries, Services, Systems, Tips & Tricks
Your ticketing and customer management platform is the backbone of your attraction. You use the system to sell tickets, manage reservations, and provide customer support. A good ticketing and customer management platform can help you improve your guest experience,...
by Sondra Shannon | Aug 11, 2023 | Industries, Services, Systems, Tips & Tricks
As an attraction professional, you know that the guest experience is everything. When guests have a positive experience, they’re more likely to return, spend more money, and recommend your attraction to others. But how can you create a truly memorable guest...
by Sondra Shannon | Jun 26, 2023 | Case Studies, Industries, Zoos
How Gatemaster Technology Transformed Brights Zoo’s Online Booking and Point of Sale System In today’s fast-paced digital world, zoos and wildlife parks face the challenge of managing online bookings and Point of Sale (POS) transactions effectively while...
by Sondra Shannon | Jun 25, 2023 | Services, Systems
Customers value their time more than ever before in today’s fast-paced world. Long waiting times can lead to frustration and dissatisfaction, potentially driving customers away from your business. However, a groundbreaking study published in the *Harvard...
