by Sondra Shannon | Jun 8, 2017 | Users, News & Events
Have you ever hosted an event and were disappointed by the turnout? On the flip side, have you ever had an event so popular that lines were too long, creating unhappy customers? If any of these scenarios are all too familiar, you will want to reconsider how you sell...
by Sondra Shannon | Jun 1, 2017 | Users
In the average working day, there is a potential for problems to arise. Having the right plans and tools in place for staff to deal with issues will ensure the success of your team. Helping your staff to communicate and resolve issues in a timely manner will boost...
by Sondra Shannon | May 25, 2017 | Users
When talking to a customer, your employees are creating an overall impression of your business. Sometimes this can be seen as putting on a performance for your customer. At the end of every engagement, how the customer feels about the employee and their performance...
by Sondra Shannon | May 24, 2017 | Users
Conflict Resolution in The Workplace Follow-up In part one of this blog series, we explored tips in preventing conflict. In part two, we discussed the most effective method in conflict resolution in the workplace. The last step in conflict resolution can be the...
by Sondra Shannon | May 17, 2017 | Users
Conflict Resolution in the Workplace Resolving a Conflict In part one, we discussed how to help prevent conflicts from coming up. In part two I am going to tell you the most effective way to solve any kind of conflict that may arise in your workplace. Start off by...
