by Sondra Shannon | Oct 23, 2018 | Systems, Users
As attraction operators, we all strive to offer the best possible guest experience. We know that our guests want the best experience possible and we know that they are willing to pay more to get it. When we create products and packages that are packed with meaningful...
by Sondra Shannon | Oct 2, 2018 | Systems, Users
With many different people, teams, or departments working together on projects, it’s easy for information to get jumbled or disorganized. Understanding the size and scope of all projects and keeping project goals in mind can be a large task for management. Meetings...
by Sondra Shannon | Sep 25, 2018 | Systems, Users
Anyone who has worked in guest service knows that it is an undisputed fact that you will have to deal with an angry or upset guest. How you (or your team members) respond can make all the difference between the situation being resolved at first contact or the...
by Sondra Shannon | Aug 14, 2018 | Systems, Users
Hopefully employee theft is something you never have to worry about but it is an unfortunate reality. There are many free tips and trick, as well as paid services to prevent employee theft at your facility. Find out more about types of employee theft. Run Background...
by Sondra Shannon | Aug 8, 2018 | Systems, Users
There is no better way to keep people coming back to your waterpark than rewarding them for their loyalty or providing a list of incentives to bring them back into your waterpark. Here are 5 great ways to reward guests and keep the good times splashing at your...
by Sondra Shannon | Jul 11, 2018 | Systems, Users
Summer and sun are finally here, and hopefully you have a little extra free-time to enjoy it. Still, it’s easy to let the summer fly by without doing anything more than appreciating the warmer air and longer days. We’ve put together some ideas from all around to...
