by Sondra Shannon | Feb 1, 2023 | News & Events, Tips & Tricks
The guest-driven transaction is a new way of thinking about customer service and hospitality. It focuses on creating an experience beyond just the transaction and instead creates an atmosphere that customers want to return to. Here are ten reasons why this type of...
by Sondra Shannon | Feb 10, 2022 | Services
Credit Card Chargebacks: What Amusement Businesses Need to Know As the payments landscape continues to evolve, it is important to understand how a credit card transaction is processed and the liabilities a business may be held responsible for. Certain liabilities,...
by Sondra Shannon | Dec 14, 2020 | Services
In the beginning, most of us thought COVID-19 would be a thing of the past by 2021, but the reality is that it’s far from over. Many businesses have been affected by COVID-19 restrictions, especially family entertainment businesses like amusement parks, waterparks,...
by Sondra Shannon | Oct 28, 2020 | Services
2020 has been a year of unexpected twists and turns. With the COVID-19 outbreak, your business likely had to make some drastic changes! Many companies were forced to temporarily close their doors during the initial phases of the pandemic response. Now that things are...
by Sondra Shannon | Oct 6, 2020 | Uncategorized
There are still plenty of people working from home, and for some, they are likely going quite stir-crazy at this point. They wake up at home, do all their work at home, go to sleep at home, then repeat the cycle. It is beneficial to change up your work environment...
