Gatemaster Blog
9 Simple Ways to Improve Your Business Online Reviews
We all know the horror of the dreaded one star review, there to forever haunt us with past mistakes and misunderstandings with our customers. Here are some tips for making your customers happy, keeping them happy, and getting them to write great reviews.
Avoid Confusion in the Work Place – Improve your Time Management
We all have those days where we don’t know where to start or which issue to tackle first. When you don’t have good time management on your side, simple tasks can take up more of your time than they should, which will lead to you being totally disorganized and stressed. Begin to implement these best practices and you will see your stress levels drop and profitability increase!
What’s the Difference? Perpetual Licenses vs. SaaS
When it comes to perpetual licenses vs. Software as a Service (SaaS), one is not better than the other. Each one has pros and cons toward meeting your goals. The most important thing is to understand the differences in pricing and how each type of software works. Educate yourself and make the right decision for your business.
How a Loyalty Reward Program Increases Both Traffic and Revenue for Your Family Entertainment Center
Relax, Loyalty Rewards programs don’t have to be difficult. In fact, keeping it simple gives your guests less to think about when trying to understand the incentives you’re offering. Nobody wants to have to do calculus in order to figure out if they reached their goal or not.
Simple Ways to Master the Birthday Party Business
Family Entertainment Centers (FEC) work hard to provide Moms (and Dads!) with an excellent alternative to the at-home party. Birthday parties are complicated and there’s nothing’s worse than an unhappy Party Mom. Whether the parties good or bad, she will certainly share the experience with all her friends so Party Moms can be your best marketer or your worst reviewer.
A Partnership For Success
Each and every month, we here at Gatemaster conduct an online customer user group shining a spotlight on special guest speakers. For the month of June, we’re honored to hand the microphone over to the fine folks at FetchRev, a Digital Marketing Platform that’s making waves with their unique approach to getting your customers back in the door, spending.
Turn Disappointing Events Spectacular
Have you ever hosted an event and were disappointed by the turnout? On the flip side, have you ever had an event so popular that lines were too long, creating unhappy customers? If any of these scenarios are all too familiar, you will want to reconsider how you sell tickets and schedule events.
Take the Guess Work Out of Your Operations: Event Log Books
In the average working day, there is a potential for problems to arise. Having the right plans and tools in place for staff to deal with issues will ensure the success of your team. Helping your staff to communicate and resolve issues in a timely manner will boost their confidence and performance.
The Performance of a Lifetime: The Customer Experience
When talking to a customer, your employees are creating an overall impression of your business. Sometimes this can be seen as putting on a performance for your customer. At the end of every engagement, how the customer feels about the employee and their performance is how they feel about your business. By simply providing a positive experience, staff can change a customer’s perspective on how they view your business. To help your employees create these positive experiences, have them think of themselves as actors.
Become a Conflict Resolution Master – Part 3
In part one of this blog series, we explored tips in preventing conflict. In part two, we discussed the most effective method in conflict resolution in the workplace. The last step in conflict resolution can be the easiest but the least practiced.
Become a Conflict Resolution Master – Part 2
In part one, we discussed how to help prevent conflicts from coming up. In part two I am going to tell you the most effective way to solve any kind of conflict that may arise in your workplace.
Season Opening Suggestions
At Gatemaster we want to ensure that your season opening is successful. Please take the time to review this short list of season opening best practices. Get the most out of your Gatemaster Support and follow these suggestions.
