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7 Basic Troubleshooting Steps to Know for Faster Resolution

by Sondra Shannon | Aug 15, 2017 | Systems, Updates & Features

If you are not sure where to start with troubleshooting devices or software here are some basic steps to start with. These basic steps can save you time and prevent you from having to call a support line just to be told to try these steps. Have you restarted your...

6 Genius Ways to Improve the Birthday Party Experience at Your Facility

by Sondra Shannon | Aug 8, 2017 | Users

Do you need help increasing your birthday party sales? Are you guests frustrated and overwhelmed by the birthday party experience at your facility? Gatemaster has some genius ways to increase your sales, keep customers coming back, and improve your online reviews....

Top 8 Reasons Why Customers Leave Bad Reviews at Waterparks

by Sondra Shannon | Aug 1, 2017 | Users

We read hundreds of online reviews for waterparks on Yelp to provide you with the ultimate list of why guests give bad reviews and how to improve reviews for the future. It’s common knowledge that when it comes to guest experience, only extremely happy or angry guests...

7 Easy Ways to Keep Your Rental Business Running Smoothly

by Sondra Shannon | Jul 24, 2017 | Users

  Rental Business is a fun industry to be in. Whether you rent roller skates, bikes, Segways, canoes, Ski equipment or bounce houses, your customers are always happy to see you. We have some tips that will help cut down your costs, make your business more efficient...

9 Simple Ways to Improve Your Business Online Reviews

by Sondra Shannon | Jul 17, 2017 | Users, Systems

We all know the horror of the dreaded one star review, there to forever haunt us with past mistakes and misunderstandings with our customers. Here are some tips for making your customers happy, keeping them happy, and getting them to write great reviews. 1. Mistakes...
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