by Sondra Shannon | Oct 19, 2016 | Users, Systems, Updates & Features
Taking the time to formally write your policies and procedures is a good idea for several reasons. Here are some of the top reasons why getting your policies and procedures set will increase your productivity and reduce your costs. Training Having a formal training...
by Sondra Shannon | Sep 22, 2016 | Users, Systems
In this three part series we will cover the most often forgotten, but easy to implement, items to improve your customer experience. First we will address what your customer’s needs and expectations are, then your employees’, and finally what you need to...
by Sondra Shannon | Jul 14, 2016 | Users, Systems
If your Haunted Attraction is using multiple software systems and e-commerce platforms (in lieu of just one integrated point of sale and ticketing system) it can lead to missed reporting opportunities, operational inefficiencies, and increased opportunity costs. This...
by Sondra Shannon | Jul 7, 2016 | Systems, Updates & Features, Users
Going Beyond Standard Ticketing Sales How do we increase revenue effectively and offer incentives for spending in other parts of the park when typically the main revenue stream for Ticket Booth is walk up traffic sales? There are several ways to boost sales in your...
by Sondra Shannon | May 27, 2016 | Users, Systems
Why should I conduct background checks? Background screening aids in preventing workplace violence, negligent hiring and other risks such as employee theft. The type of screening you need should be dependent on the roles and responsibilities of the position. It is...
by Sondra Shannon | May 10, 2016 | Systems, Updates & Features, Users
What Exactly is a Season Pass? A season pass is a form of ticketing that entitles pass holders to future admission or entry to the park for a season. Season pass holders are often your biggest supporters and fans of your park and attractions. Let’s talk about the...
